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Privacy Policy

Last Updated: January 4, 2026


1. Introduction
Welcome to Harp Design, Inc. (“we,” “us,” or “our”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.harpdesign-crochet.com, make a purchase, or interact with our digital crochet patterns and handmade items.
By using our website, you agree to the practices described in this policy.


2. Information We Collect
A. Personal Information
When you place an order or create an account, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (optional)

  • Payment details (processed securely by WiX Stores payment gateways)

B. Automatically Collected Information
We may also automatically collect information such as:

  • IP address and browser type

  • Device information and operating system

  • Pages viewed and time spent on the site

  • Referring website links

This helps us maintain website performance and improve your shopping experience.


3. How We Use Your Information
We use your personal information to:

  • Process and fulfill orders for physical items and digital crochet patterns

  • Send order confirmations, shipping updates, and download links

  • Communicate with you about your purchases or inquiries

  • Improve our store and product offerings

 

4. Wix Stores and Payment Processing
Our store uses Wix Stores to power our online shop. Wix Stores may collect data about your browsing behavior, store cookies, and track your cart contents while you’re on our site. For more details, visit Wix's Privacy Policy.
Payments are processed securely through [PayPal / Stripe / Wix Stores / other gateway]. We never store your full credit card details on our servers.


5. Cookies
Our site uses cookies to:

  • Keep track of items in your shopping cart

  • Remember your preferences

  • Analyze website traffic and performance

You can disable cookies in your browser settings, though some features (like your cart) may not work properly.


6. Sharing Your Information
We respect your privacy — your data is never sold or rented. We only share information with trusted third parties when necessary to:

  • Process payments

  • Deliver your order

  • Send emails or newsletters (if you’ve subscribed)

  • Analyze site performance

All service providers we use are required to protect your data and use it only for the agreed purpose.


7. Data Retention
We keep your personal data only as long as needed to:

  • Fulfill your order

  • Provide customer support

  • Meet legal or tax obligations

You can request deletion of your data at any time by contacting us.


8. Your Rights
Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Correct or delete your data

  • Withdraw consent for marketing communications

To exercise these rights, contact us at harpdesigninc@gmail.com.


9. Security
We use secure server technology (SSL) and follow industry best practices to protect your personal information. However, no online system is 100% secure, so we cannot guarantee absolute security.


10. Children’s Privacy
Our website and products are not intended for children under 13, and we do not knowingly collect information from them.

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11. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.


12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Harp Design, Inc.
Email: harpdesigninc@gmail.com
Website: www.harpdesign-crochet.com

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